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Prospeed UC Solution Features and Benefits

Prospeed UC Features

What is Workspace?

WorkSpace gives small businesses easy, affordable access to big-business communication
tools. It unifies all of your communications into a single, user-friendly service that’s delivered
to each employee’s desktop as a per-user subscription. There is no capital outlay and no
ongoing support or maintenance costs.

With Workspace, you not only get all the PBX voice services you need, but also many other communications services you already depend on, like e-mail, calendar, instant messaging,
conferencing and desktop sharing. And wrapped around all of it is a tool called Presence.
A quick glance at your desktop tells you where your colleagues are at the moment, and one
touch connects you instantly via phone, IM or even a spontaneous conference call with
desk sharing. .

Local and long-distance voice services

A Voice-over-Internet Protocol (Residential Voice) solution allows WorkSpace users to place, receive, forward, or delegate local and long-distance calls right from their PC, desk phone or mobile phone.

Audio/Video Conferencing

Collaborate from wherever you are. With a single, easy-to-use interface, users can switch seamlessly between audio, video and Web conferencing and desktop sharing.

Email & Calendar

Create messages, add contacts and share calendars with colleagues and clients.

Web Conferencing

Web Conferencing allows users to connect with colleagues and engage clients through real-time meetings, training sessions and events.

Instant messaging and Presence

Contact people wherever they are at the moment. With WorkSpace “Presence”, you’ll have up-to-date availability information based on a colleague’s status on the network calendar, or personal preference.

SharePoint

Microsoft SharePoint Services allow you to create Web sites for information sharing and document collaboration to increase individual and team productivity.

Call Center

ACD (Automated Call Distributor) processes many simultaneous incoming telephone calls and evenly distributes callers among multiple call center agents.
   

 

Next Steps

Call Prospeed today at 888-425-7425 to find out more about how your organization can benefit
from WorkSpace Communications. Or, fill out the contact form below and we will call you.

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